Place making is an inspiring method to turn your shop into an attractive and lively place. The sort of place where customers want to go back to. A place where price/value, assortment and service are an automatic standard but also a place where you can get more, such as pleasure, experience and connection.
The presentation
In these 60 minutes presentation you learn how to make a supporter of the customer, that they want joins your club. The customer as community member, as representative of your store. Loyalty arises by surprise, more than expectation about product quality, price and assortment. You meet the inspiring method of Placemaking and learn how to use this to make a attractive ‘Living Place’ to improve the customer relation so they will leave the store with “wow” stories to tell.
In these 60 minutes presentation you learn how to make a supporter of the customer, that they want joins your club. The customer as community member, as representative of your store. Loyalty arises by surprise, more than expectation about product quality, price and assortment. You meet the inspiring method of Placemaking and learn how to use this to make a attractive ‘Living Place’ to improve the customer relation so they will leave the store with “wow” stories to tell.
Who’s involved?
Anyone who works in retail.
Anyone who works in retail.
Cost
€ 1850.00 (ex vat and travel expense)
Participants: 50
€ 1850.00 (ex vat and travel expense)
Participants: 50
